Welcome to our online store!
Last updated June 24, 2023
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be
therefore read alongside our main Terms: https://guptameds.com/terms-and-condition/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This
policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-store pickup is available for Some Products. Pickups are available Monday to Saturday 9 am to 9 pm. An email confirmation will be sent to you when your order is ready for pick up. Our curbside pickup is contactless. Please come to our walk-up window with a mask on to
pick up your order.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We offer free Standard 2 Days shipping on Orders above 500.
Our shipping policy ensures that your order will be delivered within a timeframe of 5-7 days from the day the order is placed. We strive to process and ship orders promptly to ensure timely delivery to our valued customers.
- Order Placement: Once you have successfully placed your order, our team will initiate the processing phase. This involves verifying the order details, checking product availability, and preparing the items for shipment.
- Processing Time: Our dedicated staff works diligently to process your order promptly. This typically takes 1-2 business days, during which we ensure that all items are carefully inspected and packaged to meet our quality standards.
- Shipping Time: After the processing phase, your order is handed over to our trusted shipping partners. The shipping time can vary depending on the destination and shipping method selected. However, within the 5-7 day timeframe, you can expect your package to be on its way to you.
- Delivery: Our delivery partners will make every effort to deliver your order within the specified timeframe. Factors such as distance, local customs procedures, and external circumstances beyond our control may occasionally affect delivery times. However, we strive to minimize any potential delays and keep you informed of any significant updates regarding your shipment.
- Tracking and Updates: Once your order is dispatched, we will provide you with a tracking number. You can use this number to track the progress of your shipment and receive real-time updates on its whereabouts. This way, you can stay informed and have an idea of when to expect your package.
Please note that the 5-7 day delivery timeframe mentioned is an estimate and is subject to variations depending on factors beyond our control. However, we make every effort to ensure a smooth and timely delivery experience for our customers.
If you have any further questions or concerns regarding our shipping policy or delivery timeline, please feel free to reach out to our customer support team. We are here to assist you and provide any necessary assistance throughout the process.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
Same Day, Next Day 5 Business days
Below 100g = Rs 30
1 kg – 2 kg = Rs 80
500 g – 1 kg = Rs 60
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy:
If you have any further questions or comments, you may contact us by:
Online contact form: https://guptameds.com/contact-us/